Terms and Conditions

Last Updated: February 18, 2024

1. Introduction

Welcome to Tata EV Dealership. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, you should refrain from using our website and services.

2. Acceptance of Terms

By using our website, you confirm that you have read, understood, and accepted these Terms and Conditions, as well as our Privacy Policy, and any other policies or guidelines provided by Tata EV Dealership.

3. Use of Our Website

Our website is intended for lawful purposes only. You agree to use our website in accordance with applicable local, state, and international laws and regulations. You are responsible for your own actions while using the website and will not engage in any activity that could harm or interfere with its operation.

Prohibited activities include, but are not limited to:

4. Account Creation

To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the account creation process. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities under your account.

If you believe your account has been compromised, please contact us immediately at [email protected].

5. Vehicle Purchase and Pricing

All prices displayed on our website are for informational purposes and may be subject to change. The final price of any vehicle is determined at the time of purchase, and any applicable taxes, fees, and delivery charges will be added. Tata EV Dealership reserves the right to correct any errors in pricing, descriptions, or availability of products at any time without prior notice.

6. Payment Terms

Payment for vehicles and services must be made in full at the time of purchase, unless otherwise specified. We accept various forms of payment, including credit cards, debit cards, and bank transfers. You agree to provide accurate payment details and ensure sufficient funds for the transaction.

All payments are processed securely, and Tata EV Dealership is not responsible for any issues or delays caused by third-party payment processors.

7. Delivery and Shipping

Once payment is confirmed, we will arrange for the delivery or pick-up of the vehicle as per the terms agreed upon. Delivery times and costs may vary depending on your location. Tata EV Dealership is not responsible for delays caused by external shipping providers or unforeseen circumstances.

Risk of loss or damage to the vehicle transfers to you once the vehicle is delivered or made available for pick-up.

8. Returns and Cancellations

We strive to ensure that you are satisfied with your purchase. However, due to the nature of the products we sell, returns and cancellations may be subject to specific conditions.

If you wish to cancel an order, please contact us within 24 hours of placing the order. After this time, cancellations may not be possible. All returns are subject to approval, and any applicable restocking fees or return shipping costs will be your responsibility.

9. Intellectual Property

All content on this website, including text, images, logos, videos, and trademarks, is the intellectual property of Tata EV Dealership or its licensors and is protected by copyright and trademark laws. You may not use, copy, distribute, or reproduce any content from this website without explicit permission from Tata EV Dealership.

10. Limitation of Liability

Tata EV Dealership will not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, damages for lost profits, loss of data, or personal injury.

Our total liability to you for any claim related to the use of our website or services will be limited to the amount paid by you for the product or service in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tata EV Dealership, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website, violation of these Terms and Conditions, or infringement of third-party rights.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

13. Third-Party Services

We may link to third-party websites or services, including payment providers and shipping services. We do not control these third-party websites and are not responsible for their content or privacy practices. You access third-party sites at your own risk, and any transactions with third-party services are solely between you and the third party.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

15. Changes to These Terms

Tata EV Dealership reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review these terms periodically to stay informed of any changes.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: +91-8459480193

Address: 4th Floor, Ahura Centre, 82 Mahakali Caves Road, MIDC, Andheri East, Mumbai - 400 093