Privacy Policy

Last Updated: February 18, 2024

1. Introduction

At Tata EV Dealership, we are committed to safeguarding and preserving your privacy when visiting our website or communicating with us. This Privacy Policy outlines how we collect, use, and protect your personal data, and provides you with information on your rights under data protection laws.

2. Information We Collect

We collect various types of information to better serve our customers and to enhance your experience with us. This includes:

• Personal Information: Such as your name, email address, phone number, postal address, and any other details you provide us through contact forms or interactions.
• Usage Data: Information related to your use of our website, including but not limited to your IP address, browser type, referring website, pages viewed, and the time spent on the site.
• Device and Browser Information: Information about the device and browser you use to access our website, which helps us optimize your experience.
• Cookies: We may use cookies to personalize your experience and improve the functionality of our website. Please see the Cookies section for more details.

3. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Processing Inquiries: To respond to your queries, provide information about Tata EV vehicles, and assist with any other requests you may have.
• Customer Relationship Management: To manage our relationship with you and send you updates about our products, services, and promotions related to Tata EV vehicles.
• Website Improvement: To improve our website's performance, functionality, and overall user experience.
• Marketing and Advertising: To send marketing communications, if you have opted to receive them, related to new product releases, special offers, and other promotional content.
• Compliance and Legal Requirements: To comply with any applicable laws, regulations, or legal requests, including those related to fraud prevention, data protection, and contractual obligations.

4. Data Protection and Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption technologies, secure servers, and regular monitoring of our systems.

While we strive to protect your personal data, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to using commercially reasonable efforts to ensure its protection.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze trends, and administer the site. Cookies are small data files stored on your device when you visit our website.

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of the website.

6. Third-Party Links

Our website may contain links to external websites, including third-party vendors and service providers. Please note that we do not control and are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before submitting any personal information.

7. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party companies that perform services on our behalf, such as payment processing, email communication, and data analysis.
• Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction.

8. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to certain legal conditions.
• Objection: You can object to the processing of your personal data under specific circumstances.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at the contact details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of our website. Any changes to this policy will be posted on this page, and the date of the latest revision will be indicated at the top.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Email: [email protected]

Phone: +91-8459480193

Address: 4th Floor, Ahura Centre, 82 Mahakali Caves Road, MIDC, Andheri East, Mumbai - 400 093